Our focus is providing efficient and helpful customer interactions. Our techs are patient, attentive, and have the experience to work through the most challenging situations.
Attention to detail is what separates standard solutions from stellar solutions. We have high standards and produce thorough, accurate work.
Let our network engineers manage your toughest challenges. Our experience allows us to quickly root cause complex problems. Being able to think outside the box allows us to craft creative solutions.
Need reliable IT support?
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Our experts understand technology and business. With over 20 years of experience in the IT industry, we've helped our customers achieve their business objectives. Clients choose M1 Tech Services because they get the peace of mind that the job is being done right.
Dependability comes down to meeting expectations and being accountable. Our business thrives for a simple reason: we manage expectations and consistently deliver, time after time. You have to do what you say you are going to do, and deliver on time.
We listen to customer needs and develop a plan in response to existing business routines. Working together, we help discover ways to carry out business that are more efficient than those mandated by the formal organizational structure.
Our engineers architect networks to be reliable and flexible. We deploy tools to keep track of inventory and monitor performance. Using performance metrics, we can demonstrate and provide evidence of improvements. Our monitors will alert us when there are issues so we can minimize their effect and reduce downtime.
Our desktop support technicians are the first to call when something goes wrong with one of your computers. We provide remote desktop assistance, support over the telephone, and with in-person visits to troubleshoot and resolve workstation issues.
Your organisation’s information is critical and the consequences of losing it could be catastrophic to your business. Backups are essential, yet many companies haven't designed policies or implemented a reliable solution. We will work with you to design a backup and recovery policy that meets your business needs.
Informed users are the most important asset to your security program. We provide user awareness training to educate staff about common attack techniques, such as phishing and social engineering. We offer suggestions for password management ways to protect access.
Our agile development process and cutting edge design tools allow us to quickly bring your ideas to life. Our web team can help you plan your next campaign, or manage your social media presence.
Project management is a highly specialized skill that requires significant attention to detail, as well as the ability to see the broader scope to ensure strategic business alignment. Let us manage your IT projects so you can focus on core competencies.